Last updated: Feb 16th, 2007

R-U-ON Privacy Policy


R-U-ON is committed to protecting your personal information. R-U-ON uses the personal information it collects about you for the limited uses outlined below in this policy.

This Privacy Policy sets forth the measures that R-U-ON takes to protect your personal information, the ways in which R-U-ON treats your personal information and the choices R-U-ON affords you with respect to your personal information. By using the R-U-ON Website, you consent to the terms of this Privacy Policy.

As used in this Privacy Policy:

ďServicesĒ means the services provided by the R-U-ON Website;

ďWebsiteĒ means the domain and any sub-domains thereof;

ďR-U-ONĒ means R-U-ON, LLC and entities controlling, controlled by or under common control with R-U-ON, LLC.

This Privacy Policy may be updated from time to time including for purposes of adapting it to new features offered by R-U-ON, therefore R-U-ON asks you to check back periodically.

Information that R-U-ON Collects

The information that we collect is aimed to allow us to provide you with better services and a more enjoyable experience. We may collect the following types of information:

         User information that you supply when registering your account;

         Information supplied by your browser when accessing our Website, such as IP address, type of browser, date and time of access, etc.;

         Information sent to our Website by our software products (Agents) that you may download from our Website. Our Agents send only the minimal details allowing effective monitoring. These include the public and private IP address of the monitored server, host name and, in case of failure, the failure description. All the information collected by the Agents is displayed on the Website pages, protected by your username and password.

Use of Information

R-U-ON uses the information it collects for the following purposes:

         Internal Use. R-U-ON uses the information collected for internal purposes, to improve its Website and Services, and to better tailor the Website and Services to meet your needs.

         Provision of Services. R-U-ON uses information sent to the Website by the Agent software to monitor your IT resources and provide you with reporting as to the state of your network, servers and applications.

         E-mail. R-U-ON may use your e-mail address to contact you regarding site notices and monitoring alerts. If you do not wish to receive such mailings, simply configure your notification settings accordingly.

         Resolving Problems. R-U-ON may use information and other data it obtains from your current and past activities to resolve disputes and troubleshoot problems and to monitor and enforce the R-U-ON User Agreement.

R-U-ON will notify you prior to using your personal information for a purpose(s) other than that for which it was originally collected or was subsequently authorized by you, and will offer you the opportunity to opt-out of such other use.

Disclosure of Information †

General Rule. R-U-ON will not disclose, sell or transfer any of your personal information, to any third parties (e.g., advertisers or business partners), except in the following cases:

         Opt-Out. R-U-ON notified you of such transfer in advance and gave you the opportunity to choose to opt-out of such transfer.

         Special Cases. R-U-ON has reason to believe that disclosing such personal information is necessary to identify, contact or bring legal action against someone who may be violating R-U-ONís terms of service, software license agreements or this Privacy Policy or may be causing injury to or interference with (either intentionally or unintentionally) R-U-ONís rights or property, other users, or anyone else that could be harmed by such activities. In addition, R-U-ON may disclose or access a user's account in the event that R-U-ON believes in good faith that the law requires such disclosure.

         Merger or Sale. In the event that R-U-ON merges with or is acquired by another business entity or sells all or substantially all of its assets to an acquirer, R-U-ON may share some or all or your personal information with the merged or acquiring company in order to continue serving you and others and continuing to offer you the Services. R-U-ON will make reasonable efforts to notify you in the event that it shares any of your personal information with a merging or acquiring company.

Business Partners. R-U-ON may at any time add business partners or co-branded sites to its site, but the sharing of information with them will be limited to only statistical information regarding users in general including user information provided on an anonymous basis, and R-U-ON will not disclose any of your personal information, correspondence (other than correspondence posted to the Website, which is freely accessible), or any related information.

Links and Displayed Sites. R-U-ONís site may contain links to other sites. R-U-ON is not responsible for the privacy practices or the content of such linked or otherwise displayed sites.

Choice.† You may, at any time, choose to have any of your personal information that is inaccurate deleted or amended.



R-U-ONís site has reasonable security measures in place to protect the loss, misuse and unauthorized access, disclosure, alteration and destruction of your personal information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while R-U-ON strives to protect your personal information, R-U-ON cannot ensure the security of any information that you transmit to R-U-ON or any information that you receive from R-U-ONís Service, and you transmit such information at your own risk. Your R-U-ON registered user account information is protected by a password for your privacy and security. Please make sure to protect your account information and log off when you are done using the R-U-ON Website if other users have access to the same computer.

Editing Registration Data

You may review and edit the information input by you when registering with the Website by using your e-mail address or User ID and Password. If you cancel your account, you may also have such registration data deleted from R-U-ONís database by sending your request to However, you should be aware that once posted, you cannot change or remove any public postings made to R-U-ONís Website (such as in the ďCommunityĒ section). You should also be aware that even if you delete your registration data, there may remain residual information that will remain within R-U-ONís databases, access logs and/or other records, which may or may not contain personal information.

If you have any questions about this Privacy Policy, the practices of R-U-ON, or any related issues, R-U-ON will be pleased to assist you. You may contact R-U-ON at


You acknowledge and agree that R-U-ON may use cookies on its site. A cookie is a piece of text that can be entered into the memory of your hard drive and can store information about your use of R-U-ONís Services. R-U-ON uses cookies for session management. You can delete cookies from your computer at your sole discretion.


Subordination to the User Agreement

This Privacy Policy is incorporated into and subject to the terms and conditions of R-U-ONís terms of service located here as an integral part thereof; in case of a contradiction between any provision of the terms of service and the content of this document, the provisions of the terms of service shall prevail.